At EverydayEase, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, we offer a straightforward refund and return policy.
To be eligible for a return, please ensure the following conditions are met:
The item must be unused, and in the same condition that you received it.
It must be in the original packaging (including any accessories, manuals, inserts, and tags, if applicable).
You must initiate the return within 30 days of delivery (based on the carrier’s “delivered” status).
You must provide proof of purchase (order number, receipt, or confirmation email).
Certain items are not eligible for return, including:
Products that have been used, altered, or installed.
Items returned without original packaging (or missing parts/accessories).
Products that are damaged due to misuse, negligence, or normal wear and tear.
Final sale/clearance items (if applicable).
Gift cards and digital/downloadable products (if applicable).
Any other non-returnable items required by law or hygiene considerations (if applicable—list them if you sell them).
To initiate a return, please follow these steps:
Contact our customer support team at support@everydayeaseshop.com to request a return authorization. Please provide your order number and a brief explanation of the reason for the return.
Once your return is authorized, we will provide you with return instructions and, when applicable, a return shipping label.
Pack the item securely (preferably in its original packaging) and follow the provided return instructions.
Ship the package back using the carrier/method specified in the return instructions.
Important: Returns sent without authorization (when required) or to the wrong address may be delayed or not processed.
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
If approved:
Your refund will be issued to your original payment method.
Refunds are typically processed within 7–10 business days after approval.
Depending on your bank/credit card issuer, it may take additional time for the refund to appear on your statement.
Note: Original shipping fees (if any) are non-refundable, except where required by law or when the return is due to our error.
If you would like to exchange an item for a different size, color, or product, please contact us at support@everydayeaseshop.com. Exchanges are subject to product availability.
(If you want this cleaner: many stores just say “We don’t offer direct exchanges—please return and place a new order.” That avoids inventory/reservation headaches.)
If the return is due to a defect, damage in transit, or an error on our part (wrong item sent), we will cover the return shipping cost.
If the return is due to buyer’s remorse, incorrect ordering, or preference, the customer is responsible for return shipping costs.
If you receive a prepaid label for a non-defect return, we may deduct the label cost from the refund (optional—include only if you actually do this).
If you receive a damaged or defective item, please contact us within 48 hours of delivery at support@everydayeaseshop.com with:
Photos of the damaged item
Photos of the packaging (including the shipping label, if possible)
We will work with you to resolve the issue, which may include a replacement, refund, or store credit.
If you haven’t received a refund yet:
Check your bank account again.
Contact your credit card company—it may take time before the refund is officially posted.
Contact your bank—there is often processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at support@everydayeaseshop.com.
If you have any questions or concerns about our refund and return policy, please contact us at:
EverydayEase
Email: support@everydayeaseshop.com
